SystemsF1RST LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our CRM and business automation services.

1. Information We Collect

Personal Information

Name, email address, phone number
Company name and business information
Billing and payment information
Login credentials

Business Data

Customer and lead information you store in the CRM
Communications and call recordings (with consent)
Project and task data
Analytics and usage statistics

2. How We Use Your Information

To provide and maintain our CRM and automation services
To process payments and manage subscriptions
To send important service updates and notifications
To improve our products and develop new features
To provide customer support

3. Data Security

We implement industry-standard security measures including:

End-to-end encryption for sensitive data
Secure data centers with 24/7 monitoring
Regular security audits and penetration testing
Role-based access controls

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

5. Your Rights

Depending on your location, you may have rights to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data in a portable format
Object to certain processing activities

6. Third-Party Services

We may share data with trusted third parties who assist in operating our services, including:

Payment processors (Stripe)
Cloud hosting providers (Google Cloud)
Analytics services
Communication providers (Twilio)

7. Google Services Integration

SystemsF1RST integrates with Google services to provide enhanced functionality for our users. This section explains how we handle data from Google services.

Data We Access

Gmail: Email messages, attachments, and metadata to display your inbox and enable you to send emails directly from our platform
Google Drive: Files and folders to enable file management, sharing, and collaboration within our platform
Google Calendar: Events and calendar information to display and manage your schedule from our dashboard

How We Use Google Data

Display your emails, files, and calendar events within our platform
Send emails and create calendar events on your behalf when you request it
We do NOT use Google data for advertising purposes
We do NOT sell or share Google data with third parties for their marketing purposes
We do NOT use Google data to train artificial intelligence or machine learning models

Data Storage & Security

Google data is accessed in real-time via secure API connections using OAuth 2.0
We cache minimal metadata temporarily for performance optimization
All data transmission is encrypted using TLS/SSL
You can revoke access at any time through your Google Account settings or our Settings page

Google API Services User Data Policy

SystemsF1RST's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

8. Contact Us

For privacy-related inquiries:

Email: privacy@systemsf1rst.com

Website: https://systemsf1rst.com